Breakfast for 2 pax
1) Check-in time: 15:00 pm
2) Check out time: 12:00 noon
Charge for late check out:
• RM50.00 (if checked out after 5 pm will be charged 1 full day)
3) Extra bed upon request, RM50 per night inclusive of breakfast
4) Smoking is not allowed
5) Pet is not allowed
6) Reservation hours start from 9.00 am until 5.00 pm
7) Price shown includes breakfast. For additional breakfast requests:
• Adult = MYR 29; Child = MYR 14.50
8) Refundable safety deposit of RM50 per room per night is required upon check-in
9) Cancellation Policy
• Free Cancellation (Full Refund): 3 days BEFORE the check-in date.
• First Night Penalty: Cancellation made within 3 days BEFORE the check-in date
• No Refund: No Show
*All cancellation & refund is subject to a processing fee of MYR 10 + 5% Payment Gateway Charges
Room Type
Hotel Policy
1. Check-in & Check-out
• Check-in Time: 3:00 PM onwards
• Check-out Time: 12:00 PM (noon). Late check-out may be subject to availability
and additional charges.
2. Reservation Policy
• All reservation includes a security deposit which is fully refunded within 24 hours
of checkout.
3. Cancellation and No-show Policy
• Free cancellation is available up to 24 hours before the check-in date.
• Cancellations within 24 hours of arrival or no-show will incur a one-night charge.
• Please review the specific terms when booking for any special conditions.
4. Identification & Age Requirement
• All guests must present a valid government-issued ID or passport at check-in.
• The guest making the reservation must be at least 18 years old.
5. Deposit Policy
• A refundable security deposit may be required upon check-in. This will be
refunded upon check-out if there are no damages or additional charges.
6. Payment Methods
• Accepted payment methods include credit/debit cards (Visa, MasterCard,
American Express) cash and bank transfers.
• Payment is required at check-in or upon arrival.
7. Smoking Policy
• This is a non-smoking hotel. Smoking is only permitted in designated smoking
areas. A cleaning fee will be charged for violations.
8. Pet Policy
• Pets are not allowed on hotel property, with the exception of service animals.
9. Noise Policy
• Guests are kindly asked to respect the peace and quiet of other guests. Noise
levels should be kept to a minimum, especially between 10:00 PM and 8:00 AM.
10. Parking Policy
• Parking is available for hotel guests. Valet service may incur an additional charge.
11. Extra Person or Bed Charges
• An additional charge will apply for extra persons or extra beds. The maximum
number of persons per room is subject to room type.
12. Damage and Loss
• Guests are responsible for any damages to hotel property during their stay.
Charges for repairs or replacements will be made accordingly.
13. Privacy and Data Protection
• Your personal information is protected by the hotel. We do not share personal
details with third parties without consent, except as required by law.